The Process · ATX Attorneys
How the Referral Works
ATX Attorneys is an attorney referral service, not a law firm. We don't give legal advice. We connect Austin residents with the right attorneys — the ones who handle your specific type of case in Travis County — and let you take it from there.
You Tell Us What Happened
Fill out the contact form on this site — your name, phone or email, and a brief description of the legal situation. You don't need to know the legal category. "I was in a car accident and I think the other driver was at fault" is enough. "My employer fired me the week after I filed an HR complaint" is enough. We ask follow-up questions only if we need to route you to the right practice area.
The form is short on purpose. Legal situations are stressful, and we don't want you to have to summarize everything before you've spoken to an attorney. A brief description is enough to start the referral.
We Match You by Practice Area
We review your submission and match it against our Austin attorney network. The match is based on practice area and case type — not on who pays us more. A DWI case goes to a criminal defense attorney who regularly appears in Travis County courts. A wrongful termination case goes to an employment attorney who handles EEOC matters. An immigration petition goes to an attorney who works those cases, not a generalist.
We cover six core practice areas: personal injury, criminal defense, immigration, family law, estate planning, and employment law. If your matter falls outside these areas, we'll tell you and point you toward resources that can help — the State Bar of Texas Lawyer Referral Service, Lone Star Legal Aid, or the Travis County Bar Association, depending on your situation and income.
The Attorney Contacts You
An attorney from our network contacts you directly — by phone or email, based on your preference — typically within one business day. This is the attorney who would potentially represent you, not a scheduling coordinator or intake specialist. The initial contact is to understand your situation and schedule a consultation if the matter is within their practice.
Consultation format and fees vary by practice area. Personal injury attorneys offer free case evaluations and work on contingency — no fee unless you recover. Criminal defense and family law attorneys typically schedule a paid consultation. Employment law attorneys often provide free initial consultations for discrimination and wage theft matters. The attorney discloses their fee structure before the consultation, so there are no surprises.
You Decide — No Obligation
After consulting with the attorney, you decide whether to hire them. There is no obligation to hire anyone we refer. If the attorney isn't the right fit — different communication style, fee structure you can't accommodate, a scope mismatch — tell us and we'll try to make another match. We want you to end up with an attorney you're confident in, not just an attorney we happened to connect you with first.
If you hire the attorney, the relationship is entirely between you and them. ATX Attorneys is not a party to the representation, does not handle fees, and does not supervise the work. The attorney owes you the full duty of professional responsibility under the State Bar of Texas rules, not us.
Transparency
What ATX Attorneys Is — and Isn't
What we are
- A free attorney referral service serving Austin and Travis County
- A network organized by practice area and case type
- A connection between you and attorneys who practice in the relevant area
- Transparent about our partnership model — partner attorneys support the network, never the people seeking help
- Willing to point you toward free legal aid if you qualify
What we are not
- A law firm — we do not provide legal advice
- A guarantor of attorney quality or case outcomes
- A party to any attorney-client relationship
- A substitute for consulting with a licensed attorney
- A service that recommends attorneys based on who pays us more
Common Questions
Questions About the Process
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Two minutes. No cost. Tell us what you're dealing with and we'll connect you with an Austin attorney who handles exactly that type of case.
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Tell us what happened. We'll connect you with a qualified Austin attorney — no cost, no obligation.